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Past Incidents

Sunday 4th August 2024

No incidents reported

Saturday 3rd August 2024

Provider: Network DNS issue

A small percentage of containers is experiencing intermittent connectivity issues with external DNS services. We are looking into the issue.

We have logged a ticket at our IAAS provider to investigate the issue and have provided extensive testing results from multiple locations. Most of the time, networking issues are temporary and quickly resolved. In this case however, it seems that they are having a hard time pin-pointing the exact issue and the issue is still ongoing

  • No further issues have been noticed so this incident will now be closed

  • This last application is now also functioning, we are now monitoring the situation.

  • Platform wide the necessary changes have been made, customers with custom DNS configs can still experience intermittent issues.

  • Platform wide the necessary changes have been made, customers with custom DNS configs can still experience intermittent issues.

  • Most projects seem to have recovered but we are still working on relaying DNS where necessary.

  • We are working on relaying DNS through a different datacenter from a different provider.

    • Friday 2nd August 2024

    No incidents reported

    Thursday 1st August 2024

    Provider: Host unavailable

    Some applications affected due to an intermediate issue with 1 specific machine's networking interface in a partner Datacenter.

    We have found the cause and are working hard to resolve this problem asap.

  • The last containers that were on this host but were unaffected, now also have been moved to other hosts.

  • All affected applications should be online again.

  • Almost all affected applications are online again, we are continuing with fixing the last applications.

    • Wednesday 31st July 2024

    No incidents reported

    Tuesday 30th July 2024

    No incidents reported

    Monday 29th July 2024

    No incidents reported